SA Cleaning Academy is an online cleaning skills certification programme available at sacleaningacademy.co.za, operated by SA Cleaning Queens (Pty) Ltd. References to "we", "us", or "our" in this policy refer to SA Cleaning Academy and its operating entity.
Information You Provide
We collect personal information that you voluntarily give us when you purchase a product, create an account, contact us, or participate in our reseller programme. This may include your name, email address, phone number, and payment details. Payment information is processed securely by third-party payment providers — we do not store your card details.
Information Collected Automatically
When you visit our website, we may automatically collect technical data such as your IP address, browser type, device type, pages visited, and general geographic location. This is collected via cookies and similar tracking technologies.
Information from Third Parties
We may receive information about you from platforms such as Skool (our course host), payment processors, and advertising platforms including Meta, where you have interacted with our content.
We use the information we collect to:
We do not sell your personal information. We may share it with service providers who help us operate the platform — such as Skool, payment processors, and email providers — who are bound by their own data handling obligations. We may also share information with law enforcement or professional advisors where required by law.
Our website uses cookies to function correctly and to understand how visitors use the site. You may disable cookies in your browser settings, though this may affect certain functionality. By continuing to use the site, you consent to our use of cookies.
We retain your personal information for as long as necessary to fulfil the purposes in this policy or as required by law. Course enrolment and certification records may be retained indefinitely to validate credentials. You may request deletion of your data at any time — see Section 7.
You have the right to access, correct, or request deletion of the personal information we hold about you. You may also withdraw consent to marketing communications at any time. To exercise any of these rights, contact us at the email address below and we will respond within a reasonable timeframe.
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment information is handled exclusively by PCI-DSS compliant third-party processors.
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.
Our products are not directed at anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe we have done so inadvertently, please contact us immediately.
We may update this Privacy Policy from time to time. Where changes are material, we will notify enrolled students by email. Continued use of the platform after notification constitutes acceptance of the updated policy.
Reach out to us at:
SA Cleaning Academy · sacleaningacademy.co.za